Shipping policy

Shipping Policy

At CalmiCollar, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During periods of high demand, holidays, or promotional events, processing times may be slightly extended. Our team always works to prepare and dispatch orders as quickly as possible.

Once your order has been shipped, tracking information will be provided when available.

Shipping Options

Standard Shipping

We proudly offer free standard shipping on eligible orders.

  • Estimated delivery time: 7–10 business days

  • Reliable tracked delivery when supported by the carrier

Fast Express Shipping

Customers may also choose our Fast Express Shipping option for priority handling and faster dispatch.

This option includes:

  • Priority order processing

  • Skip-the-line fulfillment

  • Faster shipment preparation and dispatch

Delivery times for Fast Express Shipping may vary depending on destination and carrier conditions.

Delivery Information

Delivery estimates are provided as guidelines only and may be affected by:

  • Carrier delays

  • Weather conditions

  • Customs processing

  • Seasonal demand

  • Local delivery disruptions

While we work closely with our logistics partners, exact delivery dates cannot be guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Orders shipped to incorrectly entered addresses may experience delays or delivery issues.

Lost or Delayed Packages

If your order appears delayed or lost during transit, please contact us through our Contact Us page. Our support team will gladly assist you.

Last updated: May 2026